The digital B2B sourcing platform for the steel industryA Steel Network venture
SN CONNECT · STEEL BUSINESS, ORGANISED

Frequently Asked Questions

Clear answers about registration, privacy, roles and the sourcing workflow.

What is SN CONNECT?

A neutral digital B2B platform that organises steel-sector purchase requests, supplier matching, quotations and approved contact.

Does CONNECT sell steel?

No. SN CONNECT does not buy or sell steel and does not compete with registered suppliers.

Is CONNECT a party to the transaction?

No. The final contract and commercial execution remain between the buyer and supplier.

Is registration free?

The current unified account can be created without a registration fee. Any future paid service would be presented clearly before commitment.

Can one company be a buyer and supplier?

Yes. A company can use both roles where its profile and platform permissions support them.

Can I buy and sell the same product?

Yes, where that reflects the company’s genuine commercial activity and its registered product profile.

When is the buyer identity shown?

Buyer identity and contact details remain protected until the applicable selected-offer and contact-approval stage.

When is the supplier identity shown?

Supplier identity remains protected during quotation comparison and is released according to the approved contact workflow.

How are relevant suppliers selected?

The platform uses the request category, product, market and current supplier eligibility, with workflow review where applicable.

What happens after selecting a quotation?

A contact request is submitted for SN CONNECT review. Approval releases party contact details under the current workflow.

What are the buyer and supplier responsible for?

They review specifications, quantities, prices, payment, delivery, taxes, contracts, warranties, conformity and final execution.

How do I contact the team?

Use the Contact Us page or email info@sn-connect.com.